Professional Development

Professional development is the process by which a person maintains the quality and relevance of professional services throughout his/her working life. These competencies relate to abilities and behavior expected of a professional in the business office. The focus is on efficient learning techniques to acquire and share knowledge and skills.

Professional development is not a product, devised by training providers and academic institutions. It is a mindset, a habit to acquire. It requires self-directed, independent learning. It also demands an active rather than passive approach to learning.

BL&DI will offer these programs:

• Managing Your Career
• Presentation skills
• Listening Skills
• Questioning Skills
• Professional ethics
• Negotiation
• Client relationship
• Learning skills
• Time management
• Handling the Media
• Influencing and communication skills
• Rapport building
• Networking